Northwest News & Updates
General News Feed
NET OPS: There is a potential loss of service at the original fiber cut reported on 02/02/2020. Again affecting multiple national carriers. At this time Northwest Voip services are up and functioning however calls to other providers may be affected.
NET OPS: Crews onsite report fiber splicing will be complete and all carriers will be at full capacity by midnight 2/3/2020.
NET OPS: Upstream partners appear to be making progress as most services appear to be restored. please email support@northwestvoip.com if you experience any ongoing issues. Our network operations and carrier relations teams continue to monitor the situation.
NET OPS: We continue to monitor all major a carriers affected by the recent fiber cut. Services are being slowly restored upstream.
Some clarification on this from Nanaimo RCMP. "Callers are able to call non-emergency lines, however their calls are not able to be forwarded to dispatch, and your call for service cannot be created." So, you can get through but can't get service. https://twitter.com/nvanrcmp/status/1223759304051683328
ALERT:
NON-EMERGENCY phone lines for all BC RCMP Detachments are currently down due to weather. This includes #NorthVan RCMP. Please be patient as we wait for services to be restored.
HOWEVER, Emergency lines ARE working
IN AN EMERGENCY, YOU CAN STILL CALL 911
Another city with phones out. https://twitter.com/CityofPoCo/status/1223771276403036160
Due to phone network issues throughout BC our phone lines are down to all City facilities. Please note our Recreation facilities are all open for business as usual. If you need to get a hold of us please email recreation@portcoquitlam.ca. We have no ETA at this time.
#CityofPoCo