Virtual PBX

Sunday, 05 September 2010 Home arrow Virtual PBX
Virtual PBX Features PDF Print E-mail

All of our customers enjoy calling features usually reserved for larger scale phone systems. We call these features our virtual PBX system and it comes standard with all Northwest VOIP offerings.

The virtual PBX includes

Call Recording - Our call recording feature allows you to record both incoming and outgoing calls on all of your phones.

Blind Call Transfer - Transfer calls in an unattended mode straight to the other parties phone number or extension.

Call Transfer - This allows you to notify the other party before transferring the call.

E-mail Voice Mail - Have your voice mail forwarded to your e-mail as an attachment.

Call Forwarding - Forward your calls to a different number while away.

Music On Hold - Your choice of standard public domain music on hold or upload us your own custom music files.

Multi Line, 3 Way calling - Conference an incoming caller in with a current call.

Teleconferencing Bridge - Hold larger scale conference calls with several extensions both internal and external.

After Hours Profiles - Record different auto attendants and messages during after hours periods.

Do Not Disturb - Set your phone to automatically go to voice mail.

Auto Attendant and Directory - Set up a messaging menu for incoming callers

Custom Call Display - Change the number that appears on other parties call display.

Voice Mail - Password protected business class voice mail boxes that include message storage, and an fully integrated message greeting system.

If you have any questions regarding our calling features, feel free to call a NorthWest Voip field agent today at 604-637-3269, or drop us a line at

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